Return and Refund Policy
Effective Date: 29.12.2024
Thank you for choosing Amar Share Value (“we,” “our,” or “us”). Your satisfaction is important to us. However, as our products and services are digital, we have a strict refund and returns policy. Please read this policy carefully before making any purchase.
1. General Policy
All products and services offered on our website, including but not limited to stock market courses (live and recorded), stock market signals, and other digital content, are non-refundable. Once payment is completed, no refunds will be issued, except in specific circumstances mentioned in this policy.
2. Non-Refundable Items
The following items are non-refundable under any circumstances:
- Digital Courses: Both live and recorded courses are final sales.
- Stock Market Signals: Signals provided are non-refundable due to their time-sensitive and intangible nature.
- Digital Content: Any other downloadable or non-downloadable digital products purchased through our website.
3. Refund Exceptions
Refunds will only be considered in the following situations:
- Technical Issues: If you face a technical issue that prevents access to purchased content, and we are unable to resolve the problem within a reasonable time frame.
- Duplicate Payment: If a duplicate payment is made by mistake, you may contact us for a refund of the additional payment.
All refund requests must be submitted within seven (7) days of the purchase date. Requests made after this period will not be considered.
4. Refund Request Process
If you believe you qualify for a refund under the exceptions mentioned above, please follow these steps:
- Contact Support: Email us at support@amarsharevalue.com with the subject line “Refund Request” and include the following information:
- Full name
- Email address used for purchase
- Order ID or transaction reference number
- Detailed description of the issue
- Investigation: Our support team will investigate your request and respond within 5-7 business days.
- Approval or Denial: If approved, the refund will be processed to your original payment method within 10 business days. If denied, you will be notified with an explanation.
5. No Returns Policy
As our offerings are digital products and services, no returns are applicable. Once you have gained access to the purchased content, it is considered delivered and non-returnable.
6. Changes to This Policy
We reserve the right to update or modify this refund and returns policy at any time. Changes will be effective upon posting to our website. We encourage you to review this policy periodically to stay informed.
7. Contact Us
If you have any questions about this refund and returns policy, please contact us:
- Email: support@amarsharevalue.com
- Phone: +880-1821000008
- Address: Rosulpur, Bongram, Santhia, Pabna-6670.
This policy was last updated on: [Insert Date].